If you share land borders with your roaming partners, accidental roaming and roamer retention will be an issue for you. The chances are that it is costing you a lot in refunds, unnecessary partner roaming charges and lost goodwill. If you operate national roaming with your competitors in order to get greater coverage, unnecessary roaming is probably costing you even more.
Accidental roaming occurs when one of your subscribers becomes a roamer when he is still in his own country, possibly still in his own home. Roamer retention occurs when a roamer that is returning to your territory is retained by your roaming partner even though he is back in coverage of the home network. This can be a particular problem in cases of national roaming.
The biggest problem is to be seen with data users as they are often unaware that a session is running and that that they are therefore incurring roaming charges.
Our team has been investigating this issue, and the various proposed solutions, for several years. We have examined solutions based on the extension of the roaming steering platform and rejected them as being of very limited value. We have also looked at SIM based solutions and reached similar conclusions.
Evolved Intelligence’s Border Roaming Management solution therefore uses a unique combination of radio, SS7 and SIM card techniques.
It effectively minimises both cases of border roaming.
The border roaming issue is sometimes referred to as near border roaming.
Key Benefits
Maximise roaming revenue in border areas
Reduce customer dissatisfaction
Avoid unnecessary payments to roaming partners
How It Works
Evolved Intelligence Border Roaming Management uses a unique combination of radio monitoring, SS7 monitoring and a handset based application. This modifies the behaviour of the handset when in high risk areas without interfering with the user experience.
If you would like to talk to us about our border roaming solution:sales (at) telecomadvisors.org
If you would like to know more about the issue of border roaming, read our:executive briefing note here
We want to be a preferred business enabler and business support partner throughout the region of Latin America and Caribbean, We help Telecom-and Technology companies and vendors from US, Europe and Asia, who are interested to expand their activities in new export markets, to analyze the markets and introduce them in this rapidly growing market place. TelecomAdvisors International S.A.counts on more than 15 years of experience in the Latam Telecom - and Technology Market.
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